SHIPPING & RETURNS

  • HOW MUCH DOES DELIVERY COST?

    Shipping costs vary and are visible at checkout.

     

    HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

    For UK/European orders:

    Royal Mail: 5-7 days

    DHL Courier: 1-2 days

    Original paintings will typically be with you between 5-10 days.

    .

    For AUS/USA/Rest of the world orders: 5-10 days via DHL Courier.

     

    If you have a query relating to an order which has already
    been placed, please email us at hello@oliviasewell.com
    and we will get back to you with the next steps as soon as possible.

     

    IMPORT DUTIES & TAXES

    International customers including UK customers please be aware that your country may be subject to additional taxes, customs duties, and fees levied by the destination country.

     

    OUR RETURNS POLICY

    We do not accept returns unless the item has been damaged during delivery. If this is the case, you will need to provide photographs of original packaging before and after opening, we will then be in touch with the next steps of our refund process.